First Pension Custodian Nigeria Limited (FPCNL) is a wholly-owned subsidiary of First Bank of Nigeria Limited, one of the leading financial institutions in the country. We commenced operations in 2005 and have steadily grown our Assets Under Custody (AUC) to over $6.2 trillion as of June 2023. Our team possesses extensive experience spanning Operations, Client Engagement and Relationship Management, Compliance, Controls, Audit, and Risk Management. Our brand promise is to deliver the ultimate ‘gold standard of value and experience,' firmly anchored on the four pillars of “EPIC”:
Entrepreneurs
Professionalism
Innovation
Customer-Centricity
We are thrilled to share our recent recognition, a testament to our unwavering commitment to excellence in the financial services industry.
Our dedication to customer service has earned us the prestigious:
• Gold Award for Customer
Service Excellence from the
African Brand Awards and
Nigerian Brand Awards, where we were honored as
the Most Trusted Pension
and Finance Company of
the Year.
• Additionally, we were
named the Best Pension
Fund Custodian Brand
in Africa by the Global
Brands Magazine in 2022,
showcasing our global
standing.
• Our expertise and
achievements were further
highlighted by receiving
the Non-Bank Deal of the
Year award at the
Banks & Other Financial
Institutions Awards 2022,
hosted by Business Day.
• Furthermore, we received
recognition for innovation
and reliability with the title
of Most Innovative
Pension Custodian
Provider in Nigeria for
2022 by the
International Finance
Awards.
• Lastly, FirstBank-FAMA honored us as the Best
Subsidiary of the Year in
2022, solidifying our
reputation as a trusted
and distinguished entity
in the financial landscape.
These accolades underscore our ongoing commitment to excellence and the exceptional standards we uphold in serving our clients and partners. Over the past five years, our track record in managing Pension Assets Under Custody has been remarkable. We have consistently achieved an impressive Compound Annual Growth Rate (CAGR) of 16%, outperforming the industry's total CAGR of 12.1%.
This outstanding growth can be attributed to our commitment to delivering quality services, fostering exceptional client engagement, and continuously improving operational efficiencies. Beyond numbers, we take pride in the substantial support we've provided to our clients, aligning our services with their strategic objectives. Our dedication to excellence and partnership-driven approach are the cornerstones of our success in safeguarding and growing Pension Assets Under Custody. We take pride in offering best-in-class services with an unwavering commitment to exceed our clients' expectations. Our approach to business collaboration empowers clients in every possible way.
We provide our partners with the best tools and support to help them thrive in today's competitive business landscape. At the core of our organization lies a robust and dependable Business Continuity Plan, tried, tested, and adapted to be future-ready. We understand the critical importance of uninterrupted operations, employing online real-time data replication to a Tier 3 data centre to ensure the integrity and availability of clients' valuable information.
Moreover, our secure data storage capabilities provide an additional layer of protection for clients' data assets. We prioritize deploying the appropriate infrastructure to guarantee seamless operations, even in the face of unforeseen challenges. Our business continuity and resilience are our utmost concern, reflecting our commitment to being prepared for the unexpected.
