CEO Today Africa Awards
www.ceotodaymagazine.com 46 CEO Today Africa Awards 2018 NIGERIA MITCHELL ELEGBE CEO of Interswitch FIRM PROFILE Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. The company started operations in 2002 as a transaction switching and electronic payments processing company that builds and manages payment infrastructure as well as deliver innovative payment products and transactional services throughout the African continent. Today, Interswitch is at the forefront of creating intuitive ways to pay and transact using digital technologies. We see the distinction between traditional channels and customer touchpoints like bank branches, ATMs, POS Terminals, Kiosks, PCs, etc., gradually fading and giving way to a set of digital cloud services that can be assessed anywhere and anytime using mobile devices and wearables and delivering payment experiences like never before. Mission to create transaction solutions that enable individuals and communities prosper across Africa Vision an Africa where payment is an invisible part of everyday life Core Values Some core values are dear to us. These distinct but mutually reinforcing values drive the culture at Interswitch. - Innovation We are committed to finding better ways of doing business every day. We believe in adaptive and multi-focus thinking. We embrace change for the growth opportunities it brings. - Customer Success We aim to create enjoyable experiences for our customers. We focus on solutions that advance growth and reduce operational costs. - Individual and Team Efficiency We operate in an environment of trust and collaboration. We reward improvements inspired by individual ingenuity, and celebrate positive results brought about by team effort. - Ethical Conduct We are reasonable professionals who believe honesty, integrity and fair play is key to delivering sustainable benefits to our stakeholders. ABOUT MITCHELL ELEGBE Mitchell founded Interswitch in 2002. Under his leadership, the company has diversified its business, broadened its distribution channels, expanded into new markets and delivered strong growth in revenue and profits. Mitchell is an Electrical/Electronic Engineer from the University of Benin, Nigeria. He is also an alumnus of the IESE/ Wharton/CEIBS Global CEO Program. He is consummate people-centric leader who believes in motivating his colleagues at Interswitch to have confidence in their value as individuals; in the value of the work they do; and in their value as team members. He is relentless in his pursuit of sustainable value for stakeholders. Apart from leading Interswitch to win numerous coveted industry awards, Mitchell’s leadership abilities have earned him several awards, including the CNBC/ Forbes All African Business Leader (AABLA) for West Africa, and Ernst and Young Entrepreneur of the Year Award. Mitchell enjoys mentoring young entrepreneurs. He is a Bishop Desmond Tutu fellow of the African Leadership Institute. www.interswitchgroup.com
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