CEO Today Africa Awards

www.ceotodaymagazine.com CEO Today Africa Awards 2017 31 NIGERIA Airtel Networks Limited is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 34 million. The company’s product offerings include 2G, 3G wireless services, mobile commerce and enterprise services. Airtel’s parent company, Bharti Airtel, a global telecommunications company with operations in 17 countries across Asia and Africa is the third largest mobile operator in the world in terms of subscribers according to the data published by World Cellular Information Service (WCIS). Airtel has network presence in all states of the Federation, Local Government Areas, major towns and villages in Nigeria. The company’s mobile networks cover over 84% of Nigeria’s population and its 3G coverage ratio is over 67%. The company’s distribution network spreads across over 931 retail outlets with well over 320,616 retailers. In the Financial Year 2016- 17, Airtel’s network carried over 228 Tb (Terabytes) of data volume. Airtel is known for its Corporate Social Investments programmes, particularly its Adopt-a-School initiative, which seeks to provide a 360 degree approach for identifying, nurturing and developing the minds of underprivileged children across public primary schools. Airtel has also consistently intervened in areas of health-care, access to clean water and several charity projects within its four adopted schools just as it is bankrolling the Airtel Touching Lives programme, a revolutionary initiative designed to offer practical relief to the underprivileged, hard-to-reach and downtrodden. While Airtel has scored big with its Adopt- a-School programme and the Touching Lives initiative, its Employee Volunteer Scheme has also provided an outlet for its staff to directly participate in touching the lives of members of the many communities where it operates. 2001 Awarded Digital Mobile License (DML) for communication services in Nigeria 2001 Becomes first telecoms operator to launch commercial GSM services on August 5 2003 Wins Most Customer Sensitive Network (Thisday Newspapers) 2003 Wins Best Customer-Friendly Network (Telecoms Awards) 2005 Wins Best Customer Care Operator (Telecoms Awards) 2005 Wins GSM Company of the Year (City People Magazine) 2006 Wins Best Customer Care Operator (Telecoms Awards); 2006 Wins Best Customer Care Mobile Company (IT & Telecoms Digest, 2006) 2007 Wins the Brand of the Year and Good Governance Awards (Thisday Awards) 2008 Wins Best Customer Care Award (Nigerian Communications Commission) 2009 Wins the Best Customer Care Award (Nigerian Information Technology and Telecoms Awards) 2010 Launches service under the brand name Airtel. 2011 Becomes the first Telco to rollout 3.75G Network pan Nigeria; 2011 Launches award-winning CSR programme, Adopt-a-School; 2011 Wins the Best Customer Care Operator (Telecoms Awards); 2011 Wins the CSR Awards for Educational Development (Organized PR Practitioners) 2012 Adjudged by the Chartered Institute of Personnel Management as the Telco with best HR practices; 2012 Becomes first Telco to complete 4G LTE field trial 2012 Becomes first Telco to launch the revolutionary HD Voice Service 2013 Wins triple awards for customer service, brand innovation and company of the year at the prestigious Nigerian Telecoms Awards and 2013 Adjudged best Telco Company by CIPM for best HR practices in telecoms sector 2014 Launches Airtel Touching Lives, revolutionary CSR programme to uplift the less privilege 2014 Adjudged by the prestigious SERA Panel as Best CSR Company in Education delivery 2015 Bagged the Association of Telecommunications Company of Nigeria’s Merit Award 2015 Named Telecoms Brand of the Year by the African Leadership Magazine 2016 Named ‘Most Friendly Customer Operator by the Nigerian Telecoms Awards 2016 Airtel Nigeria’s CEO, Segun Ogunsanya, named Telecoms CEO of the Year by the Nigerian Telecoms Awards 2016 Airtel Nigeria’s CEO, Segun Ogunsanya, named Telecoms CEO of the Year by Marketing Edge Magazine 2016 Airtel Nigeria was awarded the ‘Best Company in Reduction of Inequality’ (SDG 10) at the prestigious SERA Awards, a notable platform that recognizes exceptional CSR interventions in Nigeria. FIRM PROFILE KEY MILESTONES